FAQ’s
Who are the tutors?
Our tutors are independent professionals who active and retired
teachers, college professors, professionals, and college students.
How do I select the tutor?
You can select the tutor by looking at his profile which displays
his qualifications, experience and available timings.
When can I schedule the classes?
You can schedule the classes anytime at your convenience depending
on the availability of the tutors, based on your selection
criteria.
What if I don’t like the tutor?
You can change the tutor after completing one, one hour session,
But , if you have signed up for multiple sessions with one
tutor, you can only change the tutor after all the sessions
are over.
Do I have to use a whole 10 hour package every time I get
a tutor?
No. Sessions are of One hour duration. If you purchase
a package for 10 sessions, you can use the same over ten
sessions.
Unused
minutes rollover every month for up to six months.
Can I learn different subjects, using one package?
Yes, provided they are for the same class.
Can I Select, multiple tutors using one package?
Yes, provided they are for the same class but different
subjects.
How can I schedule my sessions? Can I cancel or reschedule
sessions?
You can schedule the class after viewing the tutors
availability on the website. You can Cancel/Re-schedule
a session at
any time, subject to a minimum of 48 hours before
the session time. Each
session is of one hour duration but may be extended
by mutual
consent of
tutor/student depending upon your needs and each
extension will be minimum ½ hour/30 minutes and multiples of ½ hour/30
minutes.
How do I make a Payment?
You can pay for the services by using the live tutor
online payment gateway.